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常见问题解答

常见问题解答 / 增加博彩金额
  • 我想在账户增加账户

    使用您的电子邮件地址(或会员号码)和密码登录您的玩家帐户后,只需点击";添加资金"链接。在笔记本电脑和个人电脑上,它位于屏幕的右上角。在移动设备上,首先通过点击屏幕顶部的菜单图标打开菜单,然后点击添加资金。
  • 消费在账单上怎么显示》

    您可以通过参考";LottoGo.com"在银行对帐单上看到对我们的任何付款。
  • 我想改变我的支付方式?

    在登录到您的世界彩票俱乐部玩家帐户后,点击菜单中的";查看我的帐户",然后点击";帐户详细信息",然后点击";付款明细",然后按照屏幕上的说明进行操作。

    如果您的付款方式已过期,并且您有一个积极的订阅下注,您将需要在您的下一个收费日期之前更新您的详细信息,以确保您的数字将被放置在每个画幅。
  • 我怎么查看我的最近的交易?

    使用您的电子邮件地址(或会员号码)和密码登录到您的玩家帐户后,只需点击";查看我的帐户"链接即可。在笔记本电脑和个人电脑上,它位于屏幕的右上角。在移动设备上,首先通过点击屏幕顶部的菜单图标打开菜单。
  • 我使用了信用卡,但是产生了现金消费?

    一些信用卡发行商将博彩交易视为现金提款,因此应用现金预支费。确切金额因发行人而异。请注意,使用借记卡投注时,不会产生现金预支费用。
  • 为什么不能存入更多?

    您的交易可能失败的原因有很多。请通过在线聊天或通过电子邮件 [email protected] 联系我们的会员支持团队,他们将很乐意提供进一步的信息。
  • Apple Pay & Google Pay

    What are the benefits of using Apple Pay / Google Pay?

    • Fast – Deposits are instant!
    • Secure – Neither Apple Pay nor Google Pay reveal your actual payment details.
    • No Extra Charges – You won’t incur any extra costs for using these payment methods.

    Can I use Apple Pay / Google Pay on my device?

    The availability of Apple Pay / Google Pay depends your location and required currency.

    To use Apple Pay, you must have a compatible device operating on iOS 8.1 (or above), set up with a bank card provisioned in your Apple Wallet.

    To use Google Pay, you must have a compatible device operating on Android 4.4 (or above), with Google Play Services version 11.4.x (or above) installed.

    Please note: The name you’ve got registered with Apple Pay / Google Pay must match the name registered on your LottoGo account.


    How do I add funds using Apple Pay / Google Pay?

    To add funds to your LottoGo account:

    1. Head over to your ‘Add Funds’ section.
    2. From the payment methods listed, select either ‘Apple Pay’ / ‘Google Pay’.
    3. Enter the amount you’d like to deposit, and choose the debit / credit card you want to use from your digital wallet.
    4. After confirming your payment using Touch ID / device passcode, the amount will be instantly deposited into your LottoGo account. Easy as peas!

    You can find more instructions on how to set up Apple Pay / Google Pay by popping over to the official websites:

    www.apple.com
    pay.google.com/about