Where can I view the Terms and Conditions of a promotion?Our Promotion Terms and Conditions can be accessed using the link in our website footer.
Why can’t I use my voucher code?If you are having problems with your voucher code, please contact our Member Support team by Live Chat or emailing [email protected]
Why am I not eligible for a promotion?It’s possible that you are not eligible for a promotion if you have already taken the same, or similar, promotions in the past. Each promotion has its own Terms and Conditions and the qualifying criteria will vary. If you’re not sure about your eligibility for a promotion, please contact our Member Support team by Live Chat or emailing [email protected]