Help Centre

Help Centre / General
  • Why choose LottoGo?

    As most lotteries require you to be a resident of the country in which they’re drawn, some of the planet’s biggest jackpot amounts – including the enormous Powerball and Mega Millions rollovers from the US - have been out of reach.

    LottoGo gives you the opportunity to win the equivalent cash prizes from wherever you are by betting on the outcome of lotteries around the world – whether that’s from the comfort of your own home, or on the move with our mobile app!

    Unlike traditional lotteries, we’re able to offer a wide range of special offers and discounts to our members, including exclusive deals to give you even more opportunities to strike it lucky. What’s more, you can also sign up to a subscription, which means your lucky bet numbers will never miss a pay-out if they come up.
  • What is lottery betting?

    Choosing your lucky numbers works in much the same way as playing a traditional lottery.

    Unlike a traditional lottery, when you choose your numbers with LottoGo you are placing a bet on the outcome of your chosen game. If the numbers on your bet match those drawn, you win a pay-out from us. Simple!

    Each LottoGo win is equal to the cash option offered by the official lottery you’ve bet on, from small prizes to enormous rollovers going into hundreds of millions.

    Please note, when you confirm your numbers for EuroMillions, we'll purchase an official ticket for the draw on your behalf.

  • Who operates LottoGo?

    LottoGo is a brand of Annexio Limited, a leading provider of secondary lottery and lottery betting services. We’re licensed and regulated by both the UK Gambling Commission and the Isle of Man Gambling Supervision Commission, and licensed by the Irish National Excise Licence Office.
  • Which languages are offered?

    You can enjoy LottoGo in a range of languages. Our website is currently available in English, German, Swedish, Polish, Chinese, Russian and Finnish. To change the language, simply select from the drop-down menu in the top right corner of the page.
  • How can you afford to pay such huge jackpot amounts?

    Lottery betting differs from traditional lotteries, in which the prize pool is created by the sale of tickets. Winnings on LottoGo are funded through a combination of purchasing official lottery tickets and insurance. Our EuroMillions prizes are funded through purchasing official lottery tickets alone.

    All winnings are paid so that they are equal to the cash option of each national lottery’s winnings, with any applicable taxes deducted prior to pay-out.
  • Where can I view your Terms & Conditions?

    Our ‘Player Terms and Conditions’ and ‘Promotion Terms and Conditions’ can both be accessed using the links in the website footer.
  • How can I contact LottoGo?

    You can get in touch with our Member Support team by using our Live Chat feature on the site – just tap the Chat icon to open a conversation. Alternatively, you can email us at [email protected]