Help Centre

  • What is bingo?

    Simply put, bingo is a number-matching game played for cash, prizes, and a lot of fun! Dating all the way back to the 1500s, bingo has become firmly established as one of the most popular and easy-to-play games on the planet. 🌎
  • What makes LottoGo Bingo so good?

    • It’s more social than ever before! Relax as you play and have a natter about all things bingo and more in our live chatrooms, without worrying about listening out for the next numbers being called. We’ll notify you on screen if you win a prize! ☺
    • With our fancy automatic dauber, you’ll never miss a number again!
    • Play whenever you like! With our 24-hour rooms, you'll never be waiting long for the next game to start. ⏰
    • No paper tickets! There’s no faffing about here. We’ll automatically arrange your best tickets at the top of your screen in each game – so you’ll always know when you’re getting close to striking it lucky! 🤞🏽
    • It's more than just bingo! Our rooms are packed with fun slots to play between games, or even as the numbers are being called! 🎰
    • Discover new bingo! We’ve packed our lobby with a top range of bingo games for you to choose from – why not try them out and see which ones you like best? Have fun! 🎉
  • How do I play LottoGo Bingo?

    Playing bingo is easy as peas! All you need to do is match up the numbers announced in the game with the numbers on your ticket. All the numbers announced will be generated at random.

    To win a prize, you must be the first player in the game to cover one of the winning patterns - for example, this could be a single line of numbers. Then, if you’re the first to cover all the numbers on a single ticket, you’ll scoop the bingo jackpot!

    1. The game starts when first number is called. 🎤
    2. If the numbers called match the numbers on your ticket, we’ll mark off those numbers with the auto-dauber - or you can use the dauber yourself! 🟣
    3. Numbers will be called until a player in your game has marked off a winning combination on their ticket. 📈
    4. If there are more winning combinations and prize tiers up for grabs, numbers will continue to be called until the prizes are won. 💰
    5. The first player to cover all the numbers on a single ticket (“get a Full House”) will bag the jackpot and end the game. Bingo! 🏠
  • What is 90-ball bingo and how do I play?

    Named after the amount of numbers used in the game, 90-ball bingo is the most popular form of bingo played in the UK. Each ticket is made up of a grid consisting of 3 rows and 9 columns. Each grid contains 15 numbers in total, with 5 numbers and 4 blank spaces per row.

    Numbers from 1 to 90 are called at random. The aim is to mark off the numbers on your ticket as they are called and be the first player in the game to match the following winning combinations:

      • One Line: Cover a single line horizontally on your ticket (5 numbers)
      • Two Line: Cover 2 single lines horizontally on your ticket (10 numbers)
      • Full House: Hit the jackpot by being the first to cover all 15 numbers on your ticket

    The prize amount typically increases by tier for each line covered. There are usually 3 winners per game, but if multiple players match a winning combination at the same time, the prize will be split equally.

  • What is 75-ball bingo and how do I play?

    Named after the amount of numbers used in the game, the goal in 75-ball bingo is to be the first player in the game to mark off the following winning combinations on your ticket:

    • Bingo Pattern: Cover the pre-determined winning pattern or shape announced at the start of a game
    • Full House: Hit the jackpot by being the first to cover all 24 numbers on your ticket

    Each ticket is made up of a grid consisting of 5 rows, 5 columns, and 24 numbers. There will always be a blank space in the centre of each ticket that can be used to complete winning patterns.

    There are usually 2 winners per game, but if multiple players match a winning combination at the same time, the prize will be split equally.

  • How do I mark off my numbers?

    Our clever automatic dauber marks off the numbers on your tickets as they are called, so you’ll never miss out - whether you’re playing with 1 ticket, or 20!

    We know some players prefer the excitement of daubing their own numbers one by one, so to do this you can tap the dauber icon in the top right of the game screen.

    Think you missed a number? Don’t worry! Our auto-daub will sort it out even if you are doing the daubing yourself, so you can just relax and have fun. 😊

  • How do I win?

    Be the first player to cover a winning combination on a single ticket as the numbers are called!  Winning combinations are usually formed from lines and patterns and can vary game to game. Winning combinations will be clearly displayed in each game screen, so you’ll always know what you’re aiming for!

    If you win a cash prize, you’ll receive an in-game notification and any winnings will be immediately credited to your account balance. 💰

  • What can I win?

    Cash prizes! Game jackpots will vary, but you'll be able to see the size of the jackpot for the next game either on each room displayed in our Bingo Lobby, or within each room.

    Free bingo tickets are always up for grabs within our games too - so keep your eyes peeled! 👀

  • How do I buy bingo tickets?

    When you enter a bingo room, you’ll find all the ticket options at the top of your game screen.

    Once you’ve selected the number of tickets you’d like, simply tap the ‘Buy Tickets’ button to confirm. It's as simple as that – and you’re ready to play! ✔

  • Can I prebuy bingo tickets?

    Yes! Tickets are available to prebuy for up to 7 days in advance within any of our bingo rooms. Just tap “Prebuy” at the top of the screen, and you’ll find a list of games with advance tickets available.

  • Where can I see my pre-bought tickets?

    In the 'Prebuy' area within any of our bingo rooms, where you'll be able to see how many tickets you've already secured for each upcoming game.

  • When do the games take place?

    Up to 24 hours a day! Find the opening hours of each room in our Bingo Lobby, as well as a countdown to the next available game.

    Once you’ve entered your bingo room, you’ll find a timer on the top right of your screen to let you know how long you’ve got left to secure your tickets!

  • How do I choose a bingo room?

    You can choose your room based on the jackpot on offer, the time until the next game, the number of players in the game, or how much the tickets cost – it’s completely up to you!

    Why not try out our different rooms and choose your favourite?

  • Will there be a bingo caller?

    Yes, if you like! Tap the speaker button in the top right of your game to turn the caller on or off as you please.
  • What is a progressive jackpot?

    In bingo games with progressive jackpots, the jackpot amount increases every time the game is played up until it’s finally won!

    Once won, progressive jackpots are reset and begin building up again. 📈

  • What happens if there are multiple winners?

    If you match a lucky combination at the same time as another player, the prize will be shared equally between the winners.
  • What does it cost to play?

    Whatever your budget, we’ve got bingo for you – tickets start from just 5p each And be sure to keep your eyes peeled for our special offers, too!
  • What happens if I lose internet connection mid-game?

    Firstly, don’t worry! If you lose connection, the game will continue and we’ll automatically daub your tickets for you. Any winnings will then be credited to your account balance.
  • What should my Bingo username be?

    Your username is how your fellow bingo players will identify you in the chatrooms. While our chatrooms are all part of the fun, it’s important that you keep your account safe! Be sure to keep details to yourself and choose a username that doesn’t reveal your identity outside LottoGo Bingo.

    For example: Like to cook? You could go for something as simple as ‘TopBaker123’. 🍰